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FAQ's!

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Collection
Collection is from Pease Pottage, usually the evening before your event or celebration. Your balloons will be larger than you imagine so please arrive prepared with your vehicle empty and the seats down!

Delivery
Delivery can be accommodated by prior arrangement. Prices are based on location and will be assessed at the point of order.

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Don't Let Go!
Help to protect
our environment by 
never releasing helium filled
balloons into the atmosphere. 

Latex Balloons

Did you know that latex is natural?

It comes from the rubber tree and is harvested using a process that does not harm the tree. Only mature trees are tapped for their sap and with care they can produce latex for many years. As a natural product, latex balloons are biodegradable & compostable, so when you are finished with your balloons, please dispose of them responsibly.

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Enjoy Your Balloons
These "Top Tips" will ensure you keep your balloons looking their best!

  • Balloons love to be kept at room temperature. If they get too cold they may deflate, too hot they may pop!

  • Gently does it! Be careful not to knock your balloons they are fragile, sharp objects, surfaces & ceilings can damage them.

  • As fascinating as they seem, balloons are not a toy! Be mindful of little fingers touching, the bang can be very loud.​

Safety
These 'Best Practice Nuggets' will ensure that you enjoy your celebration whilst keeping both yourself & others safe.

  • Burst balloons may become a choking hazard, please supervise small children to prevent them from popping any balloon bits into their mouths.

  • Keep a look out for anyone displaying symptoms of a reaction caused by natural rubber latex & seek medical help if needed. 

  • Never inhale the gas from your helium filled balloons. This is dangerous as it can cause your body's oxygen levels to decrease, resulting in hypoxia.
     

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How Long Will My Balloons Last?
When filled with helium, your balloons will float for approximately these times if kept at an even

temperature :

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  • 12' Latex Balloons 18-24 hours however, this would reduce to 16-18 hours if a balloon has a pearl or metallic finish.

  • ​18" Foil Balloons 3-5 days

  • ​Large Foil Numbers 3-5 days

  • Foil Orbz 3-5 days

  • Foil Supershapes 3-5 days

  • Bubble Balloons 1-2 weeks

  • Bespoke Air-Filled Creations 2-3 weeks


The personalisation on your balloons may 
begin​ to wrinkle as they gradually deflate. Unfortunately, this is unavoidable as the countdown on the balloons life begins. Latex balloons will take on a velvety, matte appearance as the oxidisation process begins.​
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Balloon Disclaimer
Once your balloons have been collected or delivered and are in your care, please remember to look after them appropriately. The Balloon Boutique cannot accept any responsibility for burst, damaged or lost balloons of any kind.

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